Service

Pet Stain & Odor Removal

Urine goes through the carpet into the pad and subfloor. Surface cleaning might hide it for a week. We assess the problem and provide honest recommendations.

  • A+ rating with the BBB
  • IICRC & CRI certified
  • Serving Indianapolis since 1995
Pet accident before cleaning Before
Pet accident after cleaning by Langenwalter After

Pet accident cleaned and deodorized.

How we do it

Pet Stains & Odor, treated by an expert.

Pet stains seem to be an unavoidable part of having a pet, and they are among the hardest problems in carpet cleaning because the mess does not stay on the surface. Urine soaks through the fiber into the backing, the pad and sometimes the subfloor. Cleaning the top hides it until the first humid day.

We locate the affected areas, then decide how deep the problem goes. Light spots are treated topically. Heavier contamination needs sub-surface treatment that reaches the pad, and in some cases we replace a section of the pad and seal the subfloor. In extreme cases, replacing the pad and the carpet is the only remedy. We will tell you which one you have before you pay for the wrong one.

We do not cover the problem with perfumes. Odor is removed at the source with enzyme and odor treatments that are safe for your home and your pets. Most pet stains and odors are fully removable. In the worst cases, we will recommend replacement.

Pet spots wick back more than any other kind as the carpet dries, which is why we leave every customer a spot out bottle. Lift the spot off the fiber tips if needed, and if a guaranteed spot returns within 30 days, we come back and touch it up at no charge.

Step by step

What happens on the visit.

  1. 01

    Locate

    We find every affected area, including the ones you cannot see, so nothing is missed.

  2. 02

    Assess depth

    Surface spot, into the pad, or down to the subfloor. The scope of the problem determines the treatment, and we explain it before starting.

  3. 03

    Treat the source

    Pre-treat and general cleaning for light spots. Sub-surface treatment and extraction for anything that reached the pad. Enzyme and odor treatment throughout.

  4. 04

    Clean and check

    Full hot-water extraction, spot dyeing if urine stripped the color, and a walk-through to confirm the odor is gone. We also leave you a spot out bottle for unforeseen touch-ups, and we refill it for free the next time we're out.

Real jobs

Before & after.

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Spot before cleaning Before
Spot after cleaning by Langenwalter After

Successful pet stain removal.

Honest pricing

Real numbers, before we show up.

Real ranges, not teaser rates. Every home is different — square footage and carpet condition change the number. Call and a real person gives you an honest price before we ever show up, not a surprise when the technician is already in your driveway.

Carpet cleaning

Residential minimum, by distance from our Carmel shop

$200Indianapolis, Carmel, Fishers, Noblesville, Westfield, Zionsville, Brownsburg, Fortville, Lebanon, McCordsville, Castleton, Eagle Creek, Oaklandon
$300Avon, Plainfield, Pittsboro, Cicero
$400Camby, Danville, Greenfield, Greenwood, New Palestine, Pendleton

Don't see your town? Call the office and we'll tell you your minimum charge.

BedroomsLarger bedrooms, living and family rooms run more depending on size
$45–65 each
HallwaysLarger hallways run more
$20–50
StairsDepending on landings and number of steps
$85–125

Pet treatment is quoted by phone once we hear what is going on, because the right treatment depends on how deep the problem goes. Call 317-876-9944 and a real person will give you a price for your home.

Reviews

What customers say about our pet stains & odor work.

★★★★★
“On Good Friday at 3pm a neighbors dog we were house sitting got terribly sick on the cream colored carpet. We started calling around with places closed and others that were open laughing like you have got to be kidding. … We called Langenwalter. … The receptionists reply “nothing is impossible” let me see what we can do. Amazing! They came later that day and did a wonderful job. We have never used anyone else after that first experience.”
Gwen H.
Google review
★★★★★
“We have rental properties and have used Lagenwalter Carpet Cleaning for over 15 years. The latest was a basement where the tenants kept their dog while the here at work. Once you opened the basement door the odor was overwhelming. Langenwalter was able, in two applications/trips eliminate th smell. As a result we were able to show the house within 3 days.”
Bob L.
Google review
★★★★★
“We needed an "emergency" cleaning after our dog became very ill. Langenwalter Carpet Cleaning got to our house within 2 hours of my call and had us clean and drying in no time. Great service. Unbelievable responsiveness. Our technician Damon, was professional and courteous. We appreciated their service.”
Jack B.
Google review
★★★★★
“Our carpet was older, worn and had bad pet stains. The technician really spent the time getting those stains out. Our carpet looked like new!”
Amy S.
Westfield, IN

Local to you

Pet Stains & Odor in Brownsburg, Avon, Plainfield and Indianapolis.

We remove pet stains and odor throughout Indianapolis and the surrounding communities, including Brownsburg, Avon, Plainfield and Carmel.

  • Indianapolis
  • Carmel
  • Fishers
  • Westfield
  • Noblesville
  • Zionsville
  • Brownsburg
  • Avon
  • Plainfield
  • Greenwood
  • Greenfield
  • McCordsville
  • Fortville
  • Castleton
  • Oaklandon
  • Eagle Creek
  • Lebanon
  • Cicero
  • Pittsboro
  • Danville
  • Camby
  • New Palestine
  • Pendleton

Questions

Common questions

Can you really get the smell out?

In most cases, yes, because we treat the pad and not just the fiber. Severe, long-term contamination that has soaked the subfloor may need the pad replaced and the subfloor sealed, and we will tell you that up front.

Are your products safe for pets and kids?

Yes. We use enzyme and odor treatments that are safe once dry, and we recommend keeping pets off the carpet until it is fully dry.

Why did the stain come back after I cleaned it?

Because the urine in the pad wicked back up through the fiber as it dried. Surface cleaning cannot reach the pad. Sub-surface treatment can.

Can you fix the yellow spot where the color is gone?

Yes. If urine has bleached the dye out of the fiber, cleaning will not bring it back, but spot dyeing can. See our dyeing and color repair service.

Ready when you are.

Call the office and we'll find a time that works.